1. What services do you provide?

We offer a wide range of non-medical services, including personal care (bathing, grooming, dressing), companionship, meal preparation, light housekeeping, medication reminders, transportation to appointments, and help with daily living activities.

2. How do I know if my loved one needs non-medical home care?

Signs that home care may be beneficial include difficulty with daily tasks, increased forgetfulness, mobility issues, or needing assistance to stay safe and comfortable at home. Our team can also perform an assessment to help determine the appropriate level of care.

3. Are your caregivers trained and certified?

Yes, our caregivers undergo thorough background checks, training, and continuous education to ensure they provide the highest level of care. They are also trained in areas such as safety, dementia care, and infection control.

4. Can I choose the caregiver assigned to my loved one?

We strive to match clients with caregivers based on compatibility, skills, and preferences. You’ll have the opportunity to meet potential caregivers, and we encourage feedback to ensure a good match.

5. How flexible is your scheduling?

We offer flexible scheduling tailored to your needs, whether you require care for just a few hours a week, full-time assistance, or 24/7 coverage. Services can be adjusted as your situation changes.

6 . How much does home care cost?

Costs vary depending on the level and frequency of care needed. We provide a detailed assessment and a clear, transparent pricing structure so you know what to expect. We can also discuss payment options and whether long-term care insurance or other programs can help cover the costs.

7. Is there a contract or long-term commitment required?

No, we do not require long-term contracts. Our services are flexible, and you can adjust or cancel services at any time with appropriate notice, depending on your needs and circumstances.

8. How do you ensure the safety of my loved one?

Our caregivers are trained in safety practices, including fall prevention and emergency response. We also perform regular check-ins and provide ongoing supervision to ensure quality care. Each care plan is customized to address specific safety concerns.

9. How do you monitor the quality of care?

We regularly evaluate our services through client feedback, caregiver performance reviews, and scheduled check-ins. Our care coordinators maintain close communication to ensure that the care provided continues to meet your loved one's evolving needs.

10. What happens if my caregiver is sick or unavailable?

We have a system in place to provide backup caregivers in the event of illness, emergency, or time off. We ensure a smooth transition and continuity of care with minimal disruption to your schedule.